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Contact and Support

Question or concerns? Talk to us

For CMS Elite active customers our friendly Support Team is available for instant help 24 hours a day, seven days a week.

We provide you with a number of options for you to contact us. From chat and email to online form submission, our friendly and knowledgeable staff is waiting to hear from you. 

If you have a CMS Elite account with an active project, you will find there your personal account manager's direct phone number for urgent cases.

All contacts will be responded to by the same means they are received.
If an escalation is necessary, you will be provided a ticket number that will be responded to via e-mail and support console.

You have to Log in to your CMS Elite account to live chat with our customer service agents or tech support to resolve your issues quickly. 

You also need to log in to check your existing requests.

We look forward to hearing from you.


Browse our Knowledgebase articles to find useful information on different technologies and aspects of online business.

Browse Q and AGood to Know and How It Works

These sections are your guide to understanding CMS Elite services, policies, and rules.

Terms of Service

Find everything legal regarding your CMS Elite account and services here.

Sales and Service Inquiries

Have a question about a service? Fill out this form, and our Support Team will get back to you.

Feedback and Suggestions

How are we doing? Can we provide you with more services and products?

Fill out the contact form with your advice and ideas. We value every opinion, so keep them coming!

Please report abuse, copyright infringement, spam, inappropriate content, or any violations of our Terms of Service or Privacy Policy to us by contacting our Customer Support.

Please provide a link to the page on where the violation is and include any information that can help us make a decision regarding it.

Contact information in the European Union

41 Americka, Vinohrady
120 00 Prague 2
Czech Republic
Phone: +420 222 523 699

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